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Refund Policy for FitRazeeka.com:

At FitRazeeka, we strive to provide our customers with high-quality online coaching and courses to help them achieve their fitness goals. We understand that sometimes circumstances may change, and you may need to request a refund. This Refund Policy outlines the terms and conditions for requesting a refund on our website.

  1. Refund Eligibility:
     1.1 Digital Products: Refunds are eligible for digital products, including online courses and coaching programs, within 30 days from the date of purchase.
     1.2 Non-Digital Products: Refunds are not applicable for physical products, such as merchandise or equipment, unless there is a defect or damage upon delivery. Please refer to our Shipping and Returns Policy for more information regarding non-digital product returns.
  2. Refund Process:
     2.1 To initiate a refund request, please send an email to our customer support team at connect@fitrazeeka.com. Include your order details, including the order number and the reason for your refund request.
    2.2 Refunds will be processed using the original payment method used for the purchase. Please allow 5-7 business days for the refund to be reflected in your account.
    2.3 If your refund request is approved, access to the purchased digital products will be revoked.
  3. Refund Exceptions:
    3.1 Completed Courses: Refunds will not be provided for courses that have been marked as completed or where the completion certificate has been issued.
    3.2 Course Progress: If you have made substantial progress in a course, as determined by FitRazeeka, a refund may not be granted. We reserve the right to evaluate each refund request on a case-by-case basis.
    3.3 Bundle Purchases: If you have purchased a bundle that includes multiple courses, refunds will only be considered for the entire bundle and not for individual courses within the bundle.
  4. Technical Issues:
    4.1 In the event of technical difficulties or issues accessing our digital products, please contact our customer support team at connect@fitrazeeka.com. We will make reasonable efforts to resolve the issue promptly. If we are unable to resolve the issue within a reasonable time frame, a refund may be considered.
  5. Modification or Termination:
    5.1 FitRazeeka reserves the right to modify or terminate this Refund Policy at any time, without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.
    5.2 Continued use of our website and services after any modifications to the Refund Policy constitutes your acceptance of the revised terms.

Please note that this Refund Policy applies solely to purchases made on the FitRazeeka website. If you have made a purchase through a third-party platform or retailer, please refer to their respective refund policies.

If you have any questions or concerns regarding our Refund Policy, please contact our customer support team at connect@fitrazeeka.com. We are here to assist you and ensure your satisfaction with our services.

Last updated: 22-06-2023

Note: This sample Refund Policy is intended for informational purposes only and may not cover all aspects relevant to your specific website or legal jurisdiction. It is recommended to consult with a legal professional to ensure compliance with applicable laws and regulations.